Responsive AI continues to drive category-leading customer satisfaction
Responsive Named Leader in Global RFP Software for 24 Consecutive Quarters by G2; Company Ranked #1 in 21 Winter 2025 Grid Market Reports
Media Contact:
Peter Rydell
Big Valley Marketing for Responsive
prydell@bigvalley.co
Responsive, the leader in AI-powered Strategic Response Management (SRM) software, today announced that it has been ranked #1 in Global RFP Software for the 24th consecutive quarter by G2, the world’s largest and most trusted software marketplace. In addition, Responsive’s leading SRM platform ranked #1 in a total of 21 of G2’s Winter Grid Reports, including its reports for Enterprise, Mid-Market and Small Business.
Responsive’s dominant rankings in G2’s RFP software reports are based on nearly 1,000 authenticated user reviews, resulting in a category-leading satisfaction score of 99, an overall G2 score of 98 and a market presence score of 97.
An increasing number of reviewers are lauding the advanced GenAI capabilities of Responsive’s most recent platform release (announced at ResponsiveSummit24), which enable users and go-to-market teams to generate first drafts of entire proposals in minutes and leverage trusted, validated information to confidently answer ad hoc questions in real time. Also, many reviewers are praising the platform’s ease-of-use, content management capabilities and unparalleled accuracy.
“We are proud to again rank #1 in so many G2 RFP software grid reports, particularly given these rankings are based on real world customer reviews,” said Ganesh Shankar, CEO, Responsive. “Responsive continues to lead the RFP software category with pioneering AI advancements that make Proposal and Strategic Response Management (SRM) workflows manageable and efficient — and most critically, that increase win rates.”
AI has been foundational to Responsive’s platform since the company’s inception and grounded in three design principles: human-centricity, privacy, and trust. Today, Responsive AI uses a sophisticated blend of foundational and advanced AI capabilities to radically uplevel the quality, use and scale of organizational knowledge so bid and proposal teams can effectively and safely make decisions to win more business. Many of the world’s leading companies, such as Microsoft, rely on the Responsive platform to close more deals faster and boost the bottom line.
“Earning a spot in a G2 Report is a testament to the positive experiences of real users,” said Sydney Sloan, CMO of G2. “Congratulations to Responsive for their consistent inclusion in G2 Reports over the last few years, powered by their customers’ authentic reviews.”
Recent G2 Reviews on the Responsive platform
Verified User in Telecommunications
Enterprise (> 1000 emp.)
“The greatest strength of the tool is the content library, which provides a constantly updated data basis from previous RFPs for the AI-driven formulation of responses.”
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
“The sympathetic way that AI is included within the product empowers and enables content creators to thrive and democratises information across the enterprise.”
SUBRAT T.
Global Manager-Content and Enablement
Mid-Market (51-1000 emp.)
“Responsive is one of the best content management solutions in the market. The taxonomies and classification makes it easy even for a layman to search for content. Moreover with the AI assistant window and the project tab, it becomes one of the most effective and productive RFP tools.”
Zach L.
Director, Sales Support
Mid-Market (51-1000 emp.)
“The tool is incredibly user-friendly and the AI integration is unparalleled. We used to operate in a copy/paste environment with difficulty updating content and very little more than what SharePoint could offer in a document library. Now we can upload templates, use AI to help us find and generate the right answers, schedule content reviews and update our library with the click of a button.”
Verified User in Computer Software
Small-Business (50 or fewer emp.)
“Responsive has allowed us to go from a week of nonstop work to complete an RFP, to 2-3 hours per person, or even less. The AI tool learns quickly, and there are lots of guardrails in place to make sure it's accurate. Even though we are a smaller company than most clients of theirs, it has been very useful for us - in no small thanks to their incredibly attentive staff.”
For more information on Responsive’s G2 scores, please visit our analyst and third party resource center.
About Responsive
Responsive (formerly RFPIO) is the global leader in Strategic Response Management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.
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