Burq Launches Last-Mile Delivery Innovations to Transform Grocery, Retail, and Beyond in 2025
Brielle Patterson
marketing@burqup.com
Burq, a leader in modern last-mile delivery solutions, has unveiled a suite of groundbreaking features and a refreshed brand identity poised to redefine delivery across industries like grocery, floral, and retail. With tailored solutions that scale with businesses, a unified network of providers, and cutting-edge analytics, Burq is making it easier for brands to deliver faster, more reliable service while optimizing their operations and customer experiences.
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Burq Launches Last-Mile Delivery Innovations to Transform Grocery, Retail, and Beyond in 2025. (Photo: Business Wire)
A Proven Track Record of Growth
With over $100 million worth of items delivered and nationwide coverage, Burq has demonstrated its ability to drive impact at scale. Businesses have saved thousands of hours each month on operations and increased customer satisfaction by 72% by leveraging Burq's suite of products. These achievements underscore the company’s focus on helping businesses of all sizes achieve measurable results through innovative delivery solutions.
Driving Impact Across Industries Head-On
Burq’s solutions are built to empower businesses by addressing their unique challenges and enabling them to scale seamlessly. With demand for same-day delivery growing 40% year-over-year, Burq’s new features address critical pain points like coverage gaps and operational inefficiencies. From expanding delivery networks to providing actionable insights, Burq’s tools are helping businesses grow revenue, improve operational efficiency, and deliver exceptional customer experiences.
“With these innovations, we’re not just improving delivery — we’re setting a new standard for customer experience and scalability across industries,” said Salman Habib, Co-Founder of Burq. “Whether it’s ensuring fast, reliable delivery for grocery orders or creating a branded experience for retailers, our platform enables businesses to grow with confidence.”
Key Features Driving Transformation:
- Enhanced AI-Driven Analytics: Delivers actionable insights into delivery performance, including success rates, coverage, cost optimization, and trends, to support data-driven decision-making.
- Automated Delivery Workflows: Enables businesses to create tailored delivery processes to fit unique needs, automating tasks such as order assignment and rerouting for maximum efficiency.
- Nationwide Provider Network: Offers access to hundreds of providers nationwide, helping businesses increase coverage and meet customer demands more effectively.
- Brand Delivery Experience: Allows businesses to deliver a consistent and branded customer experience through customizable tracking pages, SMS workflows, and logo integration, ensuring their identity is reflected throughout the delivery process.
A Unified Brand for Industry-Specific Solutions
As part of its growth, Burq has refined its branding and messaging to better serve its diverse customer base. The refreshed website and logo align with Burq’s commitment to clarity, innovation, and trust, while also addressing the specific needs of different industries. “Our branding evolution isn’t just about a new look; it’s about speaking directly to the businesses we support,” said Shaban Habib, Co-Founder of Burq. “From grocery to pharmacy and beyond, our messaging reflects our deep understanding of each vertical’s needs, allowing us to connect more effectively with our customers and provide tailored solutions.”
Powerhouse Backing
Burq’s growth is supported by esteemed investors, including Village Global, the venture firm backed by entrepreneurs like Bill Gates, Jeff Bezos and Reid Hoffman, and Mantis, the venture firm founded by Grammy-winning artists The Chainsmokers. Other notable backers include Origin Ventures, BDMI, and One Way Ventures, demonstrating strong confidence in Burq’s mission to transform the last-mile delivery industry.
Looking to the Future
As Burq looks toward 2025, its platform aims to set new benchmarks for operational excellence, anticipating a future where delivery is instantaneous, seamless, and entirely data-driven. With cutting-edge tools, a refreshed brand, and a clear focus on empowering businesses across industries, the company is positioned to lead the delivery space into the future.
To learn more about Burq’s solutions and see what’s new, visit www.burqup.com.
About Burq
Burq is a leading provider of last-mile delivery solutions, helping businesses of all sizes streamline operations, scale their services, and enhance the customer experience. With customizable workflows, a vast delivery network, and innovative tools, Burq is the partner businesses trust to expand their reach and deliver success.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250123800563/en/
Burq, a leader in modern last-mile delivery solutions, has unveiled a suite of groundbreaking features and a refreshed brand identity poised to redefine delivery across industries like grocery, floral, and retail.
